Chartership exam FAQs

This is not an exhaustive list. You can also check the Chartership resources, and Chartership exam pages for information on the Chartership exam. If your query is still not answered, please get in touch with Alice Knight.

How do I sign up to take my Chartership exam?

To be able to take your Chartership exam both your mentor and supervisor need to approve you. The latest deadlines for your mentor to nominate you to take the exam are two quarters before the exam e.g.

  • To take May exam, mentor nomination no later than quarter 4 (7 January) with supervisor approval by 1 February.
  • To take November exam, mentor nomination no later than quarter 2 (7 June) with supervisor approval by 1 August.

You must then register and pay to formally sign up for a particular exam session. This is done through your Pathway account, under the Exams tab.

  • To take May exam, register by 28 February.
  • To take November exam, register by 31 August.

Places are allocated on a first come, first serve basis, so we recommend registering as soon as you’ve decided you want to take the exam.

Can I have a receipt?

You can download a pdf receipt from your Pathway account, under My Details > Payments.

As this is a membership fee, there is no associated VAT.

Can my employer pay?

Yes! The easiest way is to use your company credit/debit card while paying online from your Pathway account.

If this isn’t possible, you can request an invoice from the LI. All exam registration fees must reach the LI by the registration deadline, otherwise you will not be allowed to take your exam in that session.

When will my exam be?

Exam dates are released roughly four months prior to the exams taking place, and are released on the website, and via the Chartership newsletter.

You can register to take your exam in May or November, and in London or Manchester. You will be contacted if the LI isn’t able to accommodate your preference.

Once your registration has been confirmed you will be given roughly a week to request a morning or afternoon exam.

You will get the exam date and time of your exam approximately 1.5 months prior to your exam. This will be available on your Pathway account under the Exams tab, and when the timetable is released you will get an email notification. There may be slight alterations to the timetable after it is released, if other candidates defer.

Why does it take so long to get the exact date/time of my exam?

After the registration deadline the list of registered candidates is sent to the examiners. They then check the list for candidates who they have conflicts of interest with, and therefore can’t examine or monitor.

The LI then starts on the timetabling, based on examiner availability, conflicts of interest and candidates’ time and date preferences. This is quite a mind-boggling task, and needs to be done correctly. The initial timetable is given to the Chief Examiners to check it over, and is then released online.

I'm not ready to take my exam, can I defer?

Yes! You can defer your exam twice in total, so if you register for May 2018 and don’t feel ready, the last time you can take your exam on that registration is May 2019.

You can defer at any time leading up to your exam. The more notice you give the LI the better, so your place can be allocated to someone else who wants to take the exam.

There is a deferral deadline 6 weeks before the exams. After this time you will be charged a £75 admin fee for deferring. This will only be waived if you can produce a doctor’s note or similar to explain why you need to defer with such short notice.

For November 2017 exams the deadline to defer for free is 9 am Monday 2 October

Can I have special provisions as I am (for example) dyslexic?

If you have a medical or learning condition which means you have previously been allocated extra time in school/university exams or other situations, you can apply for extra time in your Chartership exam. Please let the LI know your requirements at the point of registering, and supply a medical evaluation or certificate as soon as possible. The LI can provide up to 25% extra time in the Chartership exam, taking your exam up to a full hour.

Extra time is not provided if English is not your first language. The Chartership exam is testing your ability to practice in the UK, and part of that is being able to communicate with your colleagues and clients.

All venues are always fully accessible, and any other arrangements can be made, as long as you give the LI as much notice as you can.

Can I take my exam remotely (through skype etc)?

Remote exams are much harder than face-to-face exams, both for the candidate and the examiners, and we don’t recommend using skype unless there is absolutely no way you can make it to the exam location.

Remote exams are only permitted for people retaking their exam, unless in exceptional circumstances. Please speak to the LI as soon as possible if you would like to discuss taking your exam remotely.

Do I have to carry on with my development logs?

Yes! Examiners will look at all your development packs, but will particularly focus on the most recent two quarters to get an idea of your current levels of knowledge and understanding, and your current projects. You must submit a full development pack in the quarter before your exam i.e. in quarter 3 (30 September) for November exams and in quarter 1 (31 March); otherwise you will not be allowed to take your exam.

Your mentor is strongly encouraged to submit a final mentor review for you in these quarters. However, this is not mandatory, and if your mentor is unable to submit their review this will not disadvantage you in your exam.

Your development packs are not the same as your revision notes, and shouldn’t be used as such. The examiners want to see clearly and concisely what you have learnt and your reflections on that. Anything that you have mentioned in any of your development logs is fair game for the examiners, and you may be asked on it. Your development packs and CV are the only impressions of you the examiners have to go on, and frame questions on.

Who are my examiners?

Examiners are fully trained CMLI or FLI volunteers. They go through an application process, and must monitor exams prior to being examiners themselves.

You won’t know who your examiners are until you walk into the exam room, and they will have raised any conflicts of interest they have with candidates. If you do recognise one of the examiners and aren’t comfortable with them examining you, you must let the examiners know at this point. Your exam will then be deferred until the next available exam session, which will probably be six months later in the May/November.

What should I wear?

There is no dress code, and we want you to feel comfortable in your exam. Your Chartership exam is a test of your professionalism, so as a rule of thumb, wear what you would to an important client meeting.

What happens on the day?

Please arrive at least 15 mins before your published exam slot. A member of LI staff will be at the venue to greet you, and sign you in. You must bring photographic ID (e.g. passport, driving license) with you.

When your examiners are ready for you, one of the examiners will collect you from the waiting area, and escort you to the exam room. The examiners will introduce themselves, and the monitor if present, and explain the format of the exam.

There will be water, pen and paper in the room for your use. You can take as many notes as you like during the exam, but these must remain in the exam room when you leave.

As the exam draws to a close the examiners will ask if there is anything else you’d like to mention, and also remind you of the date the results are released. Once the exam is over you are free to leave!

When do I get my result?

The results are released two weeks after the end of the last exam session. For the November 2017 exams the results are released on Friday 1 December.

After each exam session the LI collates all the examiners’ responses. We want to ensure that feedback for those people who fail is as robust and useful as possible. It is therefore checked by both examiners, the LI and the chief examiners. The chief examiners also prepare general feedback on trends (available on the Chartership resources page) at the exam sessions, to help future candidates. The LI also needs to update all the membership systems, and prepare the Chartership exam certificates.