How to make changes, in the members' area, in 'My Details'
Quick Start Guide
How can I login to the Members' Area?
You may log in to your personalised members’ area by visiting the website at
Once on this page you will be able to enter your login credentials using the three supplied fields. (Login details would have been provided to you, and it is highly recommend you change your password when you first log in)
Once you have entered your log in credentials select the ‘Login’ button and you will be logged into the members’ area.
How can I change my email address and or password?
To change your email address and / or password go to the ‘Login ‘section of the members’ area, as shown below.
Your password must contain five or more characters and contain at least one upper and one lower case letter.
Once you have made your necessary changes, press the ‘Save’ button in the top right hand corner. The email address and password change will be in effect the next time you login.
How can I view / amend which communications I will receive?
To change the communications you wish to receive go to the ‘Newsletters ‘section of the members’ area, as shown below.
Click the tick or cross to select which newsletters you would like to receive. Once have made your necessary changes, press the ‘Save’ button in the top right hand corner.
If you have un-subscribed to any mailings there will be an option at the top of this page to re-subscribe to the mailing list. Typically the message will say ‘Good News! You are an active subscriber of the below newsletters’
How can I change my job title or current employer?
To change your job title and / or current employer go to the ‘Employment ‘section of the members’ area, as shown below.
Enter your job title and ensure your company is correct. To change the company details click inside the company field and start typing the company name and the drop down menu will show a list of available options. Once you have made your necessary changes, press the ‘Save’ button in the top right hand corner. If your company does not exist leave this area blank and contact firstname.lastname@example.org
How can I change / update my Areas of Practice?
How can I change / update my expertise and services
How can I add a second branch to my communications?
Membership Payment Details
How can I view/pay my membership fees?
To view your membership plans click ‘My Details’ followed by ‘Payments’. This will now bring up the page shown below.
You may pay your membership subscription online by pressing the ‘Pay’ button you will receive a receipt automatically from the payment provider and the Landscape Institute. Once payment has been received the ‘Invoice’ button next to the charge will change to a ‘Receipt’ button. It is possible to get receipts from all past membership years which may be useful for claiming back your fees from employers.
If you have any questions about your membership fees, please email email@example.com , alternatively please call 020 7685 2640
How to setup a direct debit
How can I add a university qualification to my education section?
This feature is currently not available on the member’s area. Please email firstname.lastname@example.org , alternatively please call 020 7685 2640.
Who should I contact if I cannot login to the members area?
Please email email@example.com , alternatively please call 020 7685 2640.